Empowering First-Time Renters
Since 2017
Our mission is to transform the rental experience for newcomers by providing comprehensive education, personalised support, and access to beginner-friendly properties with understanding landlords.
Return to HomeOur Story: From First-Time Struggle to Expert Guidance
REAL ESTATE NOTTINGHAM Rentals was founded in Nottingham in July 2017 by Jaxon Brightwell, following his own challenging first rental experience. After struggling to navigate tenancy agreements, understand his rights, and find a landlord willing to work with a first-time renter, Jaxon recognised a critical gap in the market.
What started as a personal mission to help friends and family evolved into Nottingham's leading specialised service for first-time renters. We've witnessed the stress, confusion, and often exploitation that newcomers face in the rental market, and we're committed to changing that narrative.
Since our founding, we've successfully guided over 2,847 first-time renters through their rental journey, maintaining a 98% client satisfaction rate. Our evidence-based approach combines educational resources, personal mentorship, and carefully vetted property partnerships to ensure every client feels confident and supported.
Today, we stand as Nottingham's most trusted name in first-time rental support, with ARLA Propertymark membership and regulation by the Property Ombudsman ensuring the highest professional standards.
Our Mission
To eliminate the stress and uncertainty from first-time renting by providing comprehensive education, ongoing support, and access to understanding landlords who value tenant success.
Our Evidence-Based Methodology
Professional standards and proven approaches that ensure your rental success
Comprehensive Education
Our structured learning modules cover every aspect of renting, from legal rights to practical skills. Evidence shows educated tenants have 85% fewer disputes and higher satisfaction rates.
Personalised Assessment
Each client receives a tailored approach based on their unique circumstances, experience level, and goals. Our assessment process identifies specific needs and creates customised support plans.
Ongoing Monitoring
We track client progress and outcomes, continuously refining our methods. Our data-driven approach ensures we maintain industry-leading success rates and client satisfaction.
Measurable Impact on Rental Success
Real results that demonstrate the effectiveness of our approach
Meet Our Expert Team
Dedicated professionals with deep expertise in first-time renter support
Jaxon Brightwell
With 8+ years of experience supporting first-time renters, Jaxon combines personal understanding with professional expertise. ARLA qualified with a passion for eliminating rental stress through education and support.
Zara Ashworth
Specialising in tenant rights education and rental preparation, Zara develops our comprehensive learning materials. Her background in adult education ensures complex concepts are accessible to all clients.
Kem Thornfield
Kem manages ongoing client relationships and landlord partnerships. Their expertise in conflict resolution and communication ensures smooth rental experiences for all parties involved.
Quality Standards & Safety Protocols
Comprehensive approach ensuring the highest professional standards
Professional Accreditations
Safety Protocols
Client Protection
All client data encrypted and secured with multi-layered protection. Regular security audits and staff training ensure your information remains completely confidential.
Landlord Verification
Comprehensive vetting process for all partner landlords includes background checks, property inspections, and tenant feedback verification before any collaboration.
Ongoing Monitoring
Continuous quality assurance through client feedback, regular reviews, and proactive support ensures consistent service excellence and safety standards.
Company Values & Expertise
The principles that guide our commitment to first-time renter success
Our Core Values
Education First
We believe knowledge empowers confidence. Every interaction prioritises learning and understanding over quick transactions, ensuring clients make informed decisions about their rental journey.
Patience & Understanding
First-time renting can feel overwhelming. We provide patient, judgement-free support that allows clients to learn at their own pace without pressure or time constraints.
Transparency & Trust
Complete transparency in all processes, fees, and expectations builds the foundation of trust necessary for successful long-term rental relationships and client confidence.
Specialised Expertise
First-Time Renter Psychology
Deep understanding of the unique challenges, fears, and needs that first-time renters experience. Our approach addresses both practical requirements and emotional support needs.
Nottingham Market Expertise
Comprehensive knowledge of Nottingham's rental landscape, from student areas to family neighbourhoods, transport links, local amenities, and market pricing trends.
Regulatory Knowledge
Expert understanding of UK tenancy law, deposit protection schemes, landlord obligations, and tenant rights ensuring complete legal compliance and protection.
Ready to Experience Expert First-Time Renter Support?
Join our community of confident first-time renters who found success with professional guidance. Your rental journey starts with understanding and support.