Contact Information
Privacy Policy
Your privacy and data protection are our priority
Our Data Protection Commitment
At REAL ESTATE NOTTINGHAM Rentals, we are committed to protecting your personal information and respecting your privacy rights. This privacy policy explains how we collect, use, store, and protect your personal data when you use our website and services, in full compliance with the General Data Protection Regulation (GDPR) and UK data protection laws.
We believe transparency is essential in building trust with our clients. This policy covers all aspects of our data handling practices, ensuring you have complete understanding of how your information is managed throughout your rental journey with us.
Information We Collect
Personal Information You Provide
Information Collected Automatically
Legal Basis for Processing
We process your personal data based on legitimate business interests, contractual necessity for service provision, legal compliance requirements, and your explicit consent where applicable. Data retention periods vary from 6 months to 7 years depending on the type of information and legal requirements.
How We Use Your Information
Service Provision
- Providing rental guidance and education services
- Matching you with suitable rental properties
- Processing applications and supporting documentation
- Ongoing support throughout your tenancy
Communication
- Responding to your enquiries and requests
- Sending service updates and important notifications
- Educational content and rental market insights
- Marketing communications (with your consent)
Service Enhancement
- Analysing website usage to improve user experience
- Personalising content based on your preferences
- Developing new services and features
- Quality assurance and training purposes
Legal & Security
- Complying with legal and regulatory requirements
- Fraud prevention and security monitoring
- Record keeping for business continuity
- Protecting legitimate business interests
How We Protect Your Data
Advanced Encryption
All personal data is encrypted both in transit and at rest using industry-standard AES-256 encryption protocols.
Access Controls
Strict access controls ensure only authorised personnel can access your data, with full audit trails maintained.
Secure Storage
Data is stored on secure UK-based servers with regular backups and comprehensive disaster recovery procedures.
Breach Notification
We have robust procedures to detect, respond to, and notify relevant authorities and affected individuals within 72 hours of any data breach.
Your Data Protection Rights
Right to Access
Request a copy of all personal data we hold about you, including how it's used and who it's shared with.
Right to Rectification
Request correction of any inaccurate or incomplete personal data we hold about you.
Right to Erasure
Request deletion of your personal data where we no longer have a legitimate reason to process it.
Right to Portability
Request your personal data in a structured, commonly used format for transfer to another service.
Right to Object
Object to processing of your personal data for direct marketing or legitimate business interests.
Right to Restrict Processing
Request limitation of processing while we verify accuracy or investigate your objection.
How to Exercise Your Rights: Contact us using the information provided above. We will respond to all requests within one month and may require identity verification for security purposes.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.